Runkd has become my favourite shop. Great service and fast shipping. After 3 days I was wearing my new shoes. The service will solve any problem professionally and quickly
It does not matter if you are an expert or an amateur, RUNKD will do all that is possible to give you the best technical assistance and advice. In this section you will find all the information needed to clarify any doubt or to resolve any problem.
Our mission is to give you the best buying experience possible.
All the answers to the most frequent questions that are given:
before contacting us consult this section.
If you did not manage to find a suitable answer in the pages of "assistance" or "FAQ", Feel free to contact our personnel at RUNKD (in English, Italian, French, German or Spanish), who are always available to assist you at any time.
You can either contact us via the form below, directly in the "Questions and Answers" section of the product page, or via chat.
We kindly ask you to fill in the form with your correct details and indicate any additional information in the notes. The operator will then be able to contact you via email or by telephone, ready to assist you.
Your request will be dealt with as soon as possible.
Another category we particularly care about is your feedback – review. We pay close attention to every comment made and email sent because they are the utmost importance to us: From purchasing of new products to stock replenishment and further updates and developments on our platform are all guided from these clients, making it very important to RUNKD.
If you do not receive an answer within 48 hours, we kindly ask you to verify the email address. if it is correct, the email may have been blocked by anti-spam filters. For further information please contact us here.