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4.5

/5

Use of website practicality 55
Quality of service 55

Quality and professionality

I highly recommend this site to everyone! The staff was able to guide me in the purchase in an excellent way. The product arrived at its destination perfectly packaged and very quickly. Also excellent value for money. Keep up the good work!

Aug 20, 2021
Use of website practicality 15
Quality of service 15

still haven't recieved my trainers

ordered on 24 hr delivery 30 December. They tell me shipment is in UK but DHL tracking shows them in Italy. Thinking I've been scammed

Jan 07, 2021
Use of website practicality 55
Quality of service 55

Excellent service, very quickly delivery, 1st class

Delivery Hoka one one Bondi 6 in 2 days. Great company and service. Thank you

Jul 04, 2020
Use of website practicality 55
Quality of service 45

Good service

I'm very happy that Runkd offers a good selection of Topo shoes. My shoes arrived in excellent condition. Runkd offers several shipping options. Next time I choose an international operator like DHL or FedEx because my shipment was handled by Poste Italiane which was very slow (3 weeks) and didn't send a tracking code. However, I used the contact form on the Runkd site and they replied to my query within a day and provided the tracking code.

Jun 04, 2020
Use of website practicality 45
Quality of service 15

My trainers are both for the same foot and different sizes!

I recently received my order and was extremely disappointed to discover, on opening the box, that both of the trainers were for the same foot and both were of different sizes! I sent a message two weeks ago about this and still haven’t received a reply. I have just submitted another message today... Clearly whoever was supposed to be undertaking quality control was having a very bad day. Now the problem is mine.

May 29, 2020
Use of website practicality 45
Quality of service 55

Good service despite lockdown.

Although slower than you'd expect in normal times the Runkd team helped solve an issue of mine to complete satisfaction despite being in lockdown! Many Thanks

May 18, 2020
Use of website practicality 45
Quality of service 25

Deceptive website

I actually feel really annoyed that I was deceived in to purchasing from your site. A website with a .co.uk website I had assumed was an English firm and that my item would be received quickly. Not that my item would be coming from Italy. Totally unfair and deceiving especially if I need to return the item ..... as the costs will be far higher.

May 15, 2020