ordered on 24 hr delivery 30 December. They tell me shipment is in UK but DHL tracking shows them in Italy. Thinking I've been scammedJan 07, 2021
Response from our Staff
Good day, thank you for leaving us feedback
Feedback is very important to us as this helps us improve the customers shopping experience.
Our company is based in Italy indeed and the address of our headquarters is indicated in the "Contact us" section. In no instance is our intention to hide this fact to our customers.
The tracking has been provided and unfortunately some packages are being returned to us due to the Brexit which is unfortunately beyond our control. We have advised about this issue and sincerely apologise for the inconvenience caused and we hope you will reconsider our company in the future.